Satisfaction, Self-management and Usability: Assessment of Two Novel IT Solutions for Type 2 Diabetes Patients' Empowerment

The growing digitalization of health and care calls for the development of ICT tools and mHealth solutions to monitor and control the patient's health parameters and lifestyles. ProEmpower is a Pre Commercial Procurement project aimed at procuring research and development services to develop innovative solutions for patient empowerment and self-management of Type 2 Diabetes Mellitus. The project consortium launched a call for tenders, articulated in 3 phases to select solutions. During Phase III, two solutions have been selected to be tested by end-users: DM4All and DiaWatch. A pilot study has been carried out to evaluate direct and indirect outcomes linked to the use of the novel solutions. Among these, we assessed the post-intervention satisfaction, self-management and usability of the two novel solutions, using a 5-point Likert scale questionnaire. Users expressed a favourable opinion on both solutions, evaluating the experience during the pilot phase as positive. DM4All results are better, however, the questionnaire completion rate was higher in DiaWatch. Users appreciated DM4All for its usefulness in managing their conditions.