Purpose Of Patient Satisfaction For Efficient Management Of Healthcare Provision

The management of the healthcare facilities is closely related to their evaluation. A very crucial point of this process is assigned to the patients who are the most important persons to assess the offered healthcare service. The aim of the paper is to evaluate the selected quality criteria of the healthcare provision in the healthcare facilities in the Slovak Republic. A territorial view is employed too in order to carry out the analytical process. The case mix index, the intensive care unit transfer ratio, the long-term rehospitalisation ratio, the mortality rate, and the operation mortality rate serve as the input dimensions for the processing the regression analysis for the sake of the construction of the regression models explaining the satisfaction of the patients whose evaluation comes from the public database altogether with the other explored dimension. The analysis outcome demonstrate that all these variables influence significantly the patient satisfaction and the ten districts of the Slovak Republic possess also statistical significance.