The Impact Of Emotions On Stereotyping In Workplace Selection: The Role Of Certainty Appraisals

Daniel L. Benkendorf,Kristin L. Sommer

JOURNAL OF APPLIED SOCIAL PSYCHOLOGY(2021)

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摘要
An appraisal tendency approach was adopted to explore the influence of emotional certainty on stereotyping and judgment in a workplace context. Across two studies, participants completed an emotional memory task designed to induce emotions representing two different levels of emotional certainty (certain versus uncertain). They then reviewed interview footage, a resume, and qualifying criteria before rating a hypothetical job candidate's personality and employability. Study 1 revealed that emotions high in certainty (compared to uncertainty) led to more favorable personality and employability ratings for attractive compared to unattractive candidates. Study 2 produced the same pattern of results for younger (compared to older) candidates. We conclude that certainty appraisals associated with temporary, incidental emotions are a useful predictor of the likelihood that stereotypes will be applied during decision making.
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