Collaboration and Meetings

Perhaps the most obvious change that information workers experienced when moving to remote work as a result of COVID-19 was that the meetings they had previously attended in-person shifted to being remote, resulting in many new kinds of ‘meetings’ and other collaborative practices that attempted to make up for the loss of the full range of social interaction people had previously relied on at work. Thus, we begin by looking at the way collaboration and meeting practices evolved over the course of the pandemic. In addition to how meetings and other forms of collaboration have changed, we also discuss how remote work affected inclusion and the collaborative connections people form, and what changes people hope or expect will continue post-COVID. Cite as Baym, Nancy, Rachel Bergmann, Adam Coleman, Ricardo Reyna Fernandez, Sean Rintel, Abigail Sellen, and Tiffany Smith. “Collaboration and Meetings.” In The New Future of Work: Research from Microsoft on the Impact of the Pandemic on Work Practices, edited by Jaime Teevan, Brent Hecht, and Sonia Jaffe, 1st ed. Microsoft, 2021. https://aka.ms/newfutureofwork.