Evaluation of patients' satisfaction after gi endoscopy procedure in selected hospital, dehradun, uttarakhand.

Health is a holistic approach which include all physical, mental and social components. Symptoms of anxiety is normal part of every person's life sometimes due to which person's satisfaction can vary. One of the important diagnostic tool for examine the upper gastro intestinal tract is endoscopy. Endoscopy is a procedure usually done for purposes of diagnosis. It helps in increasing the rate for accuracy in diagnosis, decrease in complications etc and usually creates anxiety in patients. To enhance the satisfaction, need to evaluate and describe elaborate about the endoscopy procedure to the patient undergoing GI endoscopy. Nurse plays an important role in preparing patients for procedure before, during and after the procedure. METHOD- Aquantitative study was carried out among 107 patients underwent GI endoscopy. Likert scale and opinionnaire was used to check the satisfaction of the patient undergoing GI endoscopy. RESULT- The result of the study revealed that majority of study participants were between 30-40 years of age (71.03%). More than half sample were male (53.3%), Majority were graduate and above (32.7%), Less than half of participants had private job (43.9%), majority didn't had knowledge regarding endoscopy procedure (70.1%) and Most of the sample having diagnosis ulcer (25.2%) respectively. (51%) responded good regarding manner of team members, description of the procedure (55%) and overall rating of visit (54%). Majority of sample agreed (64%) to visit again in the same facility for the procedure. CONCLUSION- The present study conclude that the overall satisfaction of patients underwent GI endoscopy was good.