A Deep Concept-aware Model for predicting and explaining restaurant future status

Nowadays, with the development of web services, the survival of online service has captured public attention significantly. Future prediction of business is crucial to the shopkeepers. Predicting how the business will develop and explaining what key factors are leading to it are two most important tasks. Existing literatures usually tackle only one of these two tasks, ignoring that they are two closely related tasks and complement each other. In this paper, we propose a review-based neural model, named Deep Concept-aware Model (DCA), to predict restaurants' future status and provide explainable sentences simultaneously in an end2end framework. Specifically, we use co-attention to select concepts and implement prediction and explanation tasks through Factorization Machine and Gated Recurrent Unit, respectively. We conduct extensive experiments on three Chinese cities' datasets. The proposed joint model outperforms the state-of-the-art baseline methods for both prediction (average 40.96% improvement in AUC) and explanation (average 9.72% improvement in BLEU and 86.05% in Precision metric of ROUGE).