“You Really Get Me”: Conversational AI Agents That Can Truly Understand and Help Users

ABSTRACT Have you watched the movie Her? Have you ever wondered or wished to have an AI companion like Samantha, who could tell you what you really are, whom your best teammate may be, and which career path would be best for you? In this talk, Michelle will present a framework for building hyper-personalized, conversational Artificial Intelligent (AI) agents who can deeply understand users and responsibly guide user behavior in both virtual and real world. Through live demos, she will highlight two technical advances of the framework: (1) evidence-based personality inference and (2) model-based conversation generation. Michelle will discuss real-world applications of these agents and the wider implications of enabling hyper-personalized conversational AI agents for businesses and individuals.