Study the Efficiency of Interproject Communication with Social Network Analysis

QUALITY-ACCESS TO SUCCESS(2016)

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摘要
Traditional performance monitoring techniques in project management are based on classical measures - costs, schedule and scope of work. But focusing our view on these indices and their derivatives we can overlook one of the most important elements of project management - project participants. Degrees of their coordination, cohesion and collaboration directly influence on the extent to which project goals could be achieved. Communications and relations between participants play a vital role of special glue holding project parts together. Besides, communication environment integrate within itself information about all aspects of a project - successes, failures and conflicts. Character of interpersonal relations and structure of communications between participants are proposed as indicators of successfulness or failures. In present report project participants are considered as a social network. Using social network analysis (SNA) techniques provides opportunities to examine links between structural characteristics of interproject communication networks and project performance.
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关键词
social network,interproject communication,project performance
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