HOW ELDERLY PEOPLE EXPERIENCE VIDEOS IN MOOCS

Massive Open Online Courses (MOOCs) are becoming increasingly popular. They give people an opportunity to take courses for free and learn at their own pace, thus making education more accessible for all, despite economic conditions, location and age. According to literature, online education, and MOOCs in particular, can be very beneficial for elderly people and provides them opportunities for better integration with the rest of the society. Unfortunately, seniors often face a variety of barriers while using digital applications and devices. The lack of accessibility and usability considerations in the design is the main cause of the barriers. Recently, MOOC course has been investigated from different perspectives. However, there are still several issues that require further research to better understand the challenges and give recommendations for developing of MOOCs. In a previous project, the researchers studied the accessibility of some MOOC platforms. The research presented in this paper focuses on the user experience with different type of MOOC video. The aim is to understand the experience of older users with videos in MOOCs, since videos play an essential role for the learning experience in most of the MOOC courses. In order to achieve these goals, pretesting survey, user testing and post-testing interviews with elderly participants have been conducted. The results of this research provide insight into elderly user experience with MOOC videos.