Efficient incident identification from multi-dimensional issue reports via meta-heuristic search

ESEC/FSE '20: 28th ACM Joint European Software Engineering Conference and Symposium on the Foundations of Software Engineering Virtual Event USA November, 2020, pp. 292-303, 2020.

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Abstract:

In large-scale cloud systems, unplanned service interruptions and outages may cause severe degradation of service availability. Such incidents can occur in a bursty manner, which will deteriorate user satisfaction. Identifying incidents rapidly and accurately is critical to the operation and maintenance of a cloud system. In industrial pr...More

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