Control based on quality management system in governmental and private hospitalsof tehran

Seyedeh Afrooz Azimi, Nooshafarin Safadel

semanticscholar(2014)

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摘要
The importance of quality management system as a basic level, error reduction and prevention of duplication in addition to expenses decreasing and profitability of organizations resulted to the public interest in the settlement of laboratory standard version (ISO 15189) in Iran since 2006 but it is still a new project. Using national and international standards and organizing implementation programs based on these standards, is a promising way to improve the quality of health care. The goal of this study was to practically find out the condition of ISO 15189 administration and screening in microbiology laboratories, as a main part of every clinical lab, in a variety of Tehran hospitals .In order to assess the standard implementation in the volunteered laboratories a multi section questionnaire were designed containing all the standard section with the possibility of defining the answer. The main sections were derived from ISO 15189 and approved by the Ministry of Health and Medical Education. Extracted data from the questionnaires showed that paying attention to the principles of quality management system and ISO 15189 standard were well agreed among all of laboratories. Although the rate of standard implementation were different in each area, all of them showed considerable improvement from 2006 to 2011.In conclusion, further evaluation by the Health Reference Laboratory would be more concentrate on the weak points which are basically in areas of “controlling nonconformities”, “quality control” and “documentation”. Therefore, a multi stage reassessment of comparable data in shorter intervals and careful inspection of the situation would be an effective step toward the full settlement. ARTICLE INFO: Article history: Received 10 November 2013 Accepted 1 January 2014 Published 10 January 2014
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