Dissecting the Purchase-to-Pay Process: An exercise in Process Mining

The 2019 Business Process Intelligence (BPI) Challenge requires participants to analyse and understand the Purchase to Pay (PTP) process of a large multinational company operating in the area of coatings and paints within the Netherlands. The process owner aims to gain business insights through addressing a variety of business questions. We analysed the data using a variety of process mining and analytical tools. This report summarises our understanding of the event log, as well as our analytical approach, and the different techniques and steps undertaken to successfully answer the business questions. Wherever applicable, we also provided additional analysis and discussed the limitations associated with working with such data in the absence of a more comprehensive understanding of the underlying business context.