Cross-Sectional Study of Clients' Satisfaction With Outpatient and Inpatient Services of Public Health Facilities of a North Indian State

Manmeet Kaur
Manmeet Kaur
Abu Bashar
Abu Bashar
Tarundeep Singh
Tarundeep Singh

Health services insights, pp. 11786329209299692020.

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Keywords:
Client Satisfactioncleanlinessmedication side effectspublic health servicesstaff behaviour

Abstract:

Satisfaction with health care services is a desired outcome of health care delivery. Nonetheless, there is scant information on client satisfaction with services provided in public health facilities in India. A cross-sectional study of persons attending public health facilities in Punjab, North India, was carried out in 2016. All district...More

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