Modeling the Dynamics of Online Review Life Cycle: Role of Social and Economic Moderations

•Propose an agent-based model using 153-month data from an online review system.•Model accurately describes the life cycle of online review volume and social bonds.•In early (later) stage, economic (social) moderator can improve review volumes.•Review volume impacts social bond, but our moderators cannot improve bonds.•The combined mechanism outperforms stand-alone ones at high moderation level.