Understanding the efficiency of social media based crisis communication during hurricane Sandy
International Journal of Information Management(2020)
摘要
•Analyzed Twitter data from hurricane Sandy to assess the effectiveness of social media communication during disasters.•Studied the relationship between activity and attention gained during three phases of a disaster.•Users have higher efficiency during declaration and landfall days than pre- and post-disaster periods.•Developed models to identify user features contributing to effective social media-based crisis communication.
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关键词
Crisis communication,Hurricane warning,Evacuation,Social media,Twitter,Hurricane Sandy,Disaster management
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