End-Users and Service Providers - Trust and Distributed Responsibility for Account Security

Yomna Abdelaziz
Yomna Abdelaziz
Daniela Napoli
Daniela Napoli

PST, pp. 1-6, 2019.

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Abstract:

In a between-subjects study design, we compared responses from 170 online account users of two major service providers to explore issues relating to responsibility and trust for account security. Participants attributed clear roles between themselves and their service providers for preventing attacks, monitoring their accounts, and recove...More

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