Annotif: A System for Annotating Mobile Notifications in User Studies
Proceedings of the 18th International Conference on Mobile and Ubiquitous Multimedia(2019)
摘要
Notifications are an essential feature of smartphones. While they support users in staying up-to-date, they are also a prominent source of interruptions. A deeper understanding of mobile notifications is required to avoid adverse effects. However, assessing mobile notifications is challenging as user studies on mobile notifications are typically conducted in-situ. Surveying users may lead to additional interruptions, and the content of notifications is inherently private. In this paper, we introduce a privacy-aware system for annotating mobile notifications in user studies. In an in-situ case study, participants annotated their notifications for oneweek. Participants perceived 38.91% of their notifications as not important and over half (51.75%) as non-urgent. Only 6.33% of the notifications were rated as both very important and very urgent. We discuss influencing factors, including a breakdown of messaging notifications, and implications for future smart notification systems that continue to fulfill users' information need while respecting their digital well-being.
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关键词
annotation, importance, in-situ, in-the-wild, interruptions, mobile notifications, smart-phones, urgency
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