Personal Phone Calls Lead to Decreased Rates of Missed Appointments in an Adolescent/Young Adult Practice.

Rebecca Penzias,Virginia Sanabia,Kyra M Shreeve,Urmi Bhaumik,Caitlin Lenz,Elizabeth R Woods,Sara F Forman

Pediatric quality & safety（2019）

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摘要

These data show that targeted interventions such as personalized reminder calls can be effective in reducing patient missed appointment rates in Adolescent/Young Adult Practices.

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