Relationship between Device Performance, Trust and User Behaviour in a Care-taking Scenario

Andisheh Partovi
Andisheh Partovi
Kai Zhan
Kai Zhan
Nora Hamacher
Nora Hamacher
Jakob Hohwy
Jakob Hohwy

pp. 61-69, 2019.

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EI
Keywords:
Trust in devicesrelationship between system performancetrust and user behaviourgame-based user studies

Abstract:

We present insights obtained from a web-based game designed to investigate trust-related factors in a care-taking scenario. The game is set in a retirement village, where elderly residents live in smart homes equipped with monitoring systems. These systems should raise alerts when adverse events happen, but they do not function perfectly ...More

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