Energy Efficiency: Do You Know Your Prospective User?

Smart homes are seen as an enabling technology and integrated part of future energy efficient system. However, actual level of uptake of Smart home energy solutions is still low. New energy solutions must be shown to be attractive and valuable before they will be accepted. To this end, the values and expectations of prospective user must be understood better. Inspired by Design Science research, this paper presents a novel method, found in synergy of scenario-based research, content analysing methods and user experience mapping, which helps to assess if the vision for Smart home energy technology is widely coherent between prospective users and industry.