Smart locker bank design optimization for urban omnichannel logistics: Assessing monolithic vs. modular configurations

This paper presents optimization based design methods for smart locker banks in the context of omnichannel business-to-consumer logistics and supply chains. It explores two design approaches currently used in the industry: fixed-configuration locker bank and modular tower based locker bank. Contributions include optimization models for both design approaches, providing empirical evidence of their performance, synthesizing strategic insights and identifying avenues for further research, notably further exploiting the concepts and principles of Physical Internet and Hyperconnected City Logistics.