Accomplish change or causing hesitance – Developing practices in professional service firms
Scandinavian Journal of Management(2017)
摘要
•We study a professional service firm using interviews and correspondence analysis.•We distinguish between professional and management practices.•Managers can change management practices without consideration to professionals.•Professionals can change professional practices without consideration to managers.•Managers changing professional practices, however, must negotiate with the professionals.
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关键词
Professional service firms,Practice,Change,Response,Critical attitudes,Correspondence analysis
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