Cross-study Reliability of the Open Card Sorting Method

CHI Extended Abstracts, pp. LBW27182019.

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Keywords:
card sorting information architecture method evaluation website structure

Abstract:

Information architecture forms the foundation of users' navigation experience. Open card sorting is a widely-used method to create information architectures based on users' groupings of the content. However, little is known about the method's cross-study reliability: Does it produce consistent content groupings for similar profile partici...More

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