How do People Sort by Ratings?

Krishna Dusad
Krishna Dusad
Konstantinos Koiliaris
Konstantinos Koiliaris

CHI, pp. 3052019.

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Keywords:
ranking uncertainty user ratings

Abstract:

Sorting items by user rating is a fundamental interaction pattern of the modern Web, used to rank products (Amazon), posts (Reddit), businesses (Yelp), movies (YouTube), and more. To implement this pattern, designers must take in a distribution of ratings for each item and define a sensible total ordering over them. This is a challenging ...More

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