Towards an Efficient Cyber-Physical System for First-Mile Taxi Transit in Urban Complex

As the urban size is constantly expanding, urban complex, which is an integrated area of business, catering and entertainment, has became an essential part of our daily life. However, urban complex leads to high passenger flow volume. One of the significant problems is customers spend more and more time on waiting for a taxi. To solve this problem, we present a novel mini-bus system, which transports customers from the exits of the complex to the optimal selected areas nearby to reduce the waiting time. Specifically, based on the harvested data of transportation and passenger flow volume in urban complexes, we establish this mini-bus system in Suzhou Center, one of the largest and most advanced urban complexes in China. The experimental results show that our system significantly reduces the waiting time for customer and thus improve the customer experience.