Placing a Face to a Case: Investigating the Impact of Nonconventional Laboratory Practices on Staff Morale and Job Satisfaction

Would a bricklayer build a better house if he met the family who would inhabit it? Would drug developers create drugs faster if they spoke to the patients whom it would soon be prescribed to? How would job satisfaction improve in a restaurant if compliments went to the entire staff and not just the chef? We wanted to answer …