The relationships between information management, process management and operational performance: Internal and external contexts

Jordan Toy
Jordan Toy
Ananya Bhattacharya
Ananya Bhattacharya
T.C.E. Cheng
T.C.E. Cheng

International Journal of Production Economics, pp. 95-103, 2018.

Cited by: 1|Views3

Abstract:

The role of information in supporting processes in firms' operations has become increasingly important. In today's competitive market, information management has become a “prerequisite” for process management. This study examines the role of information management as the driver of process management and its impact on operational performan...More

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