The relationships between information management, process management and operational performance: Internal and external contexts

    Jordan Toy
    Jordan Toy
    Ananya Bhattacharya
    Ananya Bhattacharya
    T.C.E. Cheng
    T.C.E. Cheng

    International Journal of Production Economics, pp. 95-103, 2018.

    Cited by: 1|Bibtex|Views0|

    Abstract:

    Abstract The role of information in supporting processes in firmsu0027 operations has become increasingly important. In todayu0027s competitive market, information management has become a “prerequisite” for process management. This study examines the role of information management as the driver of process management and its impact on op...More

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