Quality of nursing care: The influence of work conditions, nurse characteristics and burnout

•Nurses’ burnout do not affect quality of nursing care when controlling other factors.•Nurses’ burnout and nurses’ characteristics have indirect influence on the quality of nursing care.•Improving nursing work conditions enhances the quality of nursing care.•Different nursing care models and leadership styles did not have significant influence on the quality of nursing care.•Young and male nurses provide better quality of nursing care.