Showrooming: An Exploratory Empirical Investigation Of Students' Attitudes And Behavior
INFORMATION SYSTEMS MANAGEMENT(2018)
摘要
Showrooming, or the activity of shopping in bricks-and-mortar stores and partaking in their services without payment, but making the purchase from a lower priced online retailer, can be detrimental to the survival of bricks-and-mortar stores. To gain insight into this phenomenon, this study examines how young-adult consumers with differing shopping orientations view showrooming. The results support the contention that consumers' shopping orientations affect their propensities to engage in showrooming activity.
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关键词
showrooming, consumer free-riding, bricks-and-mortar retailer, internet shopping, online shopping
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