Public values on the cusp of change, the journey from consultation to collaboration.

As eParticipation matures, the expectations of citizens have increased due to the availability of new forms of digital media and global initiatives such as the Open Government Partnership. Yet, recent research has highlighted old managerial approaches and institutional cultures as key challenges to citizen engagement with government. This research describes the creation of a public value strategic triangle created specifically for eParticipation to enable the analysis of the necessary conditions to enable value creation in eParticipation.