Evaluating Speech-Based Smart Devices Using New Usability Heuristics.
IEEE Pervasive Computing（2018）
摘要
We developed a set of 17 usability heuristics for speech-based smart devices. An expert evaluation of three popular devices shows that these heuristics can be used to uncover existing usability problems as well as help design new interfaces.
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关键词
Ubiquitous computing,Task analysis,Smart devices,Speech recognition,User interfaces
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