Evaluation of e-commerce websites: An integrated approach under a single-valued trapezoidal neutrosophic environment.
Knowledge-Based Systems(2017)
摘要
● Evaluation criteria are identified for B2C e-commerce website evaluation.● Information acquisition are conducted and transformed into SVTNNs.● An innovative aggregation operator of SVTNNs is designed.● A novel integrated fuzzy-based approach is developed.
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关键词
Evaluation of e-commerce websites,Multi-criteria decision-making,Single-valued trapezoidal neutrosophic sets,SVTN-DEMATEL module
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