Exploring Conversational Search With Humans, Assistants, and Wizards

CHI Extended Abstracts, pp. 2187-2193, 2017.

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Abstract:

Chatbots and conversational assistants are becoming increasingly popular. However, for information seeking scenarios, these systems still have very limited conversational abilities, and primarily serve as proxies to existing web search engines. In this work, we ask: what would conversational search look like with a truly intelligent assis...More

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