ASK: A taxonomy of accuracy, social, and knowledge information seeking posts in social question and answering

JASIST, Volume 68, Issue 2, 2017, Pages 333-347.

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Abstract:

Many people turn to their social networks to find information through the practice of question and answering. We believe it is necessary to use different answering strategies based on the type of questions to accommodate the different information needs. In this research, we propose the ASK taxonomy that categorizes questions posted on soc...More

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