Do activity lifecycles affect the validity of a business rule in a business process?

Information Systems(2016)

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摘要
Traditional process mining techniques offer limited possibilities to analyze business processes working in low-predictable and dynamic environments. Recently, to close this gap, declarative process models have been introduced to represent process mining results since they allow for describing complex behaviors as a compact set of business rules. However, in this context, activities of a business process are still considered as atomic/instantaneous events. This is a strong limitation for these approaches because often, in realistic environments, process activities are not instantaneous but executed across a time interval and pass through a sequence of states of a lifecycle. This paper investigates how the existing techniques for the discovery of declarative process models can be adapted when the business process under analysis contains non-atomic activities. In particular, we base our proposed approach on the use of discriminative rule mining to determine how the characteristics of the activity lifecycles in a business process influence the validity of a business rule in that process. The approach has been implemented as a plug-in of the process mining tool ProM and validated on synthetic logs and on a real-life log recorded by an incident and problem management system called VINST in use at Volvo IT Belgium. HighlightsWe present an approach to discover declarative specifications from logs.The approach has a strong focus on activity lifecycles.The lifecycle identification can be FIFO-based or event correlation based.The approach is implemented as a ProM plug-in.The approach has been validated on synthetic logs and on a real-life log.
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关键词
Process discovery,Rule mining,Discriminative mining,Non-atomic activities,Activity lifecycle,Linear temporal logic
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