A Systematic Review About User Experience Evaluation
DESIGN, USER EXPERIENCE, AND USABILITY: DESIGN THINKING AND METHODS, PT I(2016)
摘要
The user experience related to a product can determine its success or failure. As a result, companies have invested in research to understand what the user feels when he or she uses a product, but it is not simple to get this information, and many approaches arose through the years. This article presents a systematic review on the user experience evaluation field, based on 25 studies. We found (1) that psychophysiological measures are not yet widely applied in the evaluation of the user experience; (2) researchers prefer qualitative approaches; (3) the evaluations are mostly manual (not real time, therefore), and using ready-made products; and (4) most studies used single measurement, not considering the use of the product over time. This scenario shows an opportunity for UX evaluation methods which consider the use of the product over time and provide real time results.
更多查看译文
关键词
User experience, UX, Evaluation, Measurement
AI 理解论文
溯源树
样例
生成溯源树,研究论文发展脉络