Human-Robot Interaction in a Shopping Mall: A CNL Approach.

We introduce a human-robot interaction framework for robots helping/guiding customers in a shopping mall environment. For that, we design and develop controlled natural languages for customers' and robots' questions and instructions. We construct knowledge bases representing general/specific static/dynamic knowledge about shopping malls, to be used in conjunction with the CNLs. We show an application of our framework with a humanoid robot.