Developing and Validating the User Burden Scale: A Tool for Assessing User Burden in Computing Systems

CHI, pp. 3988-3999, 2016.

Cited by: 42|Bibtex|Views33|Links
EI

Abstract:

Computing systems that place a high level of burden on their users can have a negative affect on initial adoption, retention, and overall user experience. Through an iterative process, we have developed a model for user burden that consists of six constructs: 1) difficulty of use, 2) physical, 3) time and social, 4) mental and emotional, ...More

Code:

Data:

Your rating :
0

 

Best Paper
Best Paper of CHI, 2016
Tags
Comments