First I "like" it, then I hide it: Folk Theories of Social Feeds
CHI, pp. 2371-2382, 2016.
Many online platforms use curation algorithms that are opaque to the user. Recent work suggests that discovering a filtering algorithm's existence in a curated feed influences user experience, but it remains unclear how users reason about the operation of these algorithms. In this qualitative laboratory study, researchers interviewed a di...More
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