In Search of Coproduction: Smart Services as Reciprocal Activities.
Computer（2016）
摘要
Service coproductions are reciprocal activities with no sharp boundary between providers and recipients; instead, all participants collaborate to enact the service. User participation is validated by recognition instead of extrinsic economic exchange. Mobility and context awareness can be crucial for successful coproductions.
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关键词
User interfaces,Mobile communication,Banking,Human-computer interaction,Law enforcement,Production,Software engineering,Design methodology
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