QUINTA: A question tagging assistant to improve the answering ratio in electronic forums

IEEE EUROCON 2015 - International Conference on Computer as a Tool (EUROCON)(2015)

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摘要
The Web is broadly used nowadays to obtain information about almost any topic, from scientific procedures to cooking recipes. Electronic forums are very popular, with thousands of questions asked and answered every day. Correctly tagging the questions posted by users usually produces quicker and better answers by other users and experts. In this paper a prototype of a system aimed to assist the users while tagging their questions is proposed. To accomplish this task, firstly the text of each post is processed to produce a multilabel dataset, then a lazy nearest neighbor multilabel classification algorithm is used to predict the tags on new posts. The obtained results are promising, opening the door to the developing of a full automated system for this task.
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关键词
QUINTA,question tagging assistant,answering ratio improvement,electronic forums,post-text processing,multilabel dataset,lazy nearest neighbor multilabel classification algorithm,tag prediction
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