Cross-functional Teams Needed for Managing Information Security Incidents in Complex Systems.

Recent attacks. Emerging threats create the need for a well-established capacity for responding to unwanted incidents. Such a capacity is influenced by organizational, human, and technological factors. A response team needs to include personnel from different functional areas in the organization in order to perform effective and efficient incident response. Such a cross-functional team needs to be self-managing and develop a shared understanding of the team's knowledge.