Misbehaving customers: Understanding and managing customer injustice in service organizationsDanielle D Van Jaarsveld,Simon Lloyd D Restubog,David D Walker,Rajiv K AmarnaniOrganizational Dynamics(2015)引用 16|浏览2暂无评分AI 理解论文溯源树样例生成溯源树,研究论文发展脉络Chat Paper正在生成论文摘要