The Affective Foundations Of High-Reliability Organizing

The factors that compel individuals to exert the extraordinary effort needed to create high reliability-consistent error-free performance under trying conditions-remain unspecified. Here, we propose that when individuals experience emotional ambivalence and prosocial motivation, it induces the broad thinking and other-orientation that undergird mindful organizing and high reliability. Copyright (c) 2014 John Wiley & Sons, Ltd.