Problem Solving and Well-Being: Exploring the Instrumental Role of Job Control and Social Support

Enacting social support and job control can enable effective problem solving and protect well-being. The authors operationalized social support used for problem solving as "discussing problems with others to solve problems" (DIS-SP) and job control used to solve problems as "changing aspects of work activities to solve problems" (CHA-SP). Analyses of experience sampling data (N = 191) revealed that DIS-SP was inversely associated with subsequent negative affect and that there were curvilinear relationships between CHA-SP and subsequent levels of negative affect, fatigue, and cognitive failure, such that only high levels of CHA-SP were associated with lower levels of negative affect, fatigue, and cognitive failure. Fatigue was inversely associated with subsequent levels of DIS-SP and CHA-SP. Contrary to expectations, there was a positive association between cognitive failure and subsequent CHA-SP.