The Effects Of Continual Disruption: Technological Resources Supporting Resilience In Regions Of Conflict

This chapter reports on an ongoing empirical study looking at how technology can enable resilience during continual disruption. We conducted 125 interviews with civilians from two countries who were living through war: (1) Iraqi citizens who experienced the current Gulf War beginning in March 2003; and (2) Israeli citizens who were living in Northern Israel during the Israel-Lebanon War that took place in August 2006. We describe how technology played a major role in enabling people to maintain work and social collaborations, continue education, travel, and obtain information in an otherwise chaotic environment.