Design, marketing, strategy: where does user research belong?

CHI '08: CHI Conference on Human Factors in Computing Systems Florence Italy April, 2008(2008)

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摘要
In this interactive session, a panel of experts will discuss and debate an emerging and pressing issue: To have maximum impact on the user experience, how and where should a User Research team be structured within a corporation whose business depends on the development of successful interactive products through cross-functional collaboration? This has significant implications for organizations such as user experience, marketing, design, strategy, and academic programs preparing students entering corporate environments.
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