Why is my internet slow?: making network speeds visible
CHI, pp. 1889-1898, 2011.
visual network probewidespread broadband adoptionsub-optimal speedfuture toolfield trialMore(5+)
With widespread broadband adoption, more households report experiencing sub-optimal speeds. Not only are slow speeds frustrating, they may indicate consumers are not receiving the services they are paying for from their internet service providers. Yet, determining the speed and source of slow-downs is difficult because few tools exist for...More
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Best Paper of CHI, 2011