THE PLACE AND KEY SUCCESS FACTORS OF ENTERPRISE RESOURCE PLANNING (ERP) IN THE NEW PARADIGMS OF BUSINESS MANAGEMENT

This study examines the impact of ERP solutions on the paradigms of business and management. The objective is also to see the positioning of ERP today and its role in relation to new solutions and technology, notably Supply Chain Management (SCM), Customer Relationship Management (CRM) and Electronic Commerce in conjunction with ERP. In addition, critical success factors in the implementation of ERP projects are being identified with a special emphasis on management issues.