Service Science, Management and Engineering Curricula and Research at NC State University

Steven Allen,Harry Perros,Ioannis Viniotis,Michael Devetsikiotis,Andrew Rindos,Craig Nygard,Lynda Aiman-Smith,John McCreery,Mitzi Montoya-Weiss

Service Science-Research and Innovations in the Service Economy（2008）

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摘要

With the support of IBM, NC State's Colleges of Engineering and Management will begin offering masters-level curricula in Service Sciences, Management and Engineering (SSME) in fall 2006. This paper reports the rationale for these new programs, describes their content, summarizes some SSME research that is underway, and notes future directions.

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